
CUSTOM CAKES & CUPCAKES
Turn your vision into reality with custom designs tailored to your special event. Whether you're celebrating a birthday, baby shower, or simply want to make a moment unforgettable, we're here to help create something truly memorable.
This page is dedicated to custom cakes, which involve a design process tailored to your unique vision. The pricing listed here serves as a general size and cost guide.
If you’re looking for something more budget-friendly or for a smaller gathering, we invite you to browse our “Online Store” for our Classic and Signature Cakes—perfect for more intimate celebrations.
GET IN TOUCH
We typically carry out our consultations via email, so feel free to reach out to us at contact@noughtsandcrosses.co.nz, fill out the online form below, or pop into our store. If you’d like to visit us in person, please contact us in advance to book an appointment, as our cake designer isn’t always on site.
All custom cakes and cupcakes are booked on a first-come, first-served basis. For larger cakes, we recommend getting in touch at least 2 to 3 months in advance, while smaller custom cakes usually require 1 to 2 weeks’ notice.
Please note: Due to a high volume of enquiries and our cake designer also a busy parent to two young toddlers, our response time may take up to 5–7 days. We truly appreciate your patience and understanding!
LAST MINUTE CAKES
Need something last-minute? Take a look at our “Online Store” for ready-to-order options or reach out to us directly — we’ll always do our best to accommodate your request.
PRICE GUIDE
Final prices vary based on design complexity and custom details. The prices below serve as a starting point for simple, classic styles.
SINGLE TIER CAKES
- 6” Cake (Serves up to 25) – Starting from $240
- 8” Cake (Serves up to 35) – Starting from $290
TWO TIER CAKES
- 4” & 6” Cake (Serves up to 30) – Starting from $310
- 6” & 8” Cake (Serves up to 70) – Starting from $510
THREE TIER CAKES
- 4”, 6”, & 8” Cake (Serves up to 75) – Starting from $550
- 6”, 8”, & 10” Cake (Serves up to 110) – Starting from $800
FOUR TIER & LARGER
- Custom quotes starting from $1200
CUPCAKES
- Standard Size – From $8 each (Minimum order: 12)
- Mini Size – From $3.50 each (Minimum order: 12)
CUSTOM ORDER CANCELLATION POLICY
As a small business, we do not offer refunds for custom orders. We kindly ask that you consider this carefully before placing an order and making payment.
CANCELLATIONS
More than 2 weeks’ notice:
Cancellations made more than two weeks before your requested date will receive a store credit (subject to availability). This credit has no expiry and can be used towards a future cake order.
Less than 2 weeks’ notice:
Cancellations made within two weeks of your requested date will incur a $100 cancellation fee. The remaining balance will be issued as store credit. This fee helps cover time spent on planning and design, administrative costs, ingredient purchases, and the loss of other potential bookings due to your reserved date.
DEPOSIT AND BOOKING CONFIRMATION
Please be advised that your order will only be confirmed upon receipt of full payment. We are unable to reserve your date or commence the design process until payment has been made in full.
Historically, we have accommodated clients by accepting partial payments; however, this has unfortunately led to instances of cancellations and no-shows. Given the considerable time, care, and planning that goes into each custom cake—from conceptual sketches and sourcing of materials to the coordination of colours, flavours, and decorative finishes—we have revised our policy to require full payment in advance.
This ensures that we can allocate the necessary resources and attention to your order from the outset, allowing us to create a truly exceptional piece for your event with complete confidence.
Thank you for your understanding and support!
ALLERGENS
While we do our best to accommodate special dietary requirements, we are not an allergen-free kitchen. Our dishes are prepared in a shared environment where eggs, nuts, gluten, and dairy are regularly used. As such, we cannot guarantee the absence of trace allergens.
CONTACT US
For all customer service & general enquiries please email us at contact@noughtsandcrosses.co.nz or use contact form below.